KhmerHosting is committed to respecting and protecting
the privacy of visitors to our web sites as well as the
privacy of our actual customers.
For visitors, we've structured our web sites so that, in
general, you can visit us on the web without identifying
yourself or revealing any personal information.
For customers, once you choose to provide us personally
identifiable information (any information by which you can be
identified), you can be assured that it will only be used to
support your customer relationship with KhmerHosting.
VISITOR TO OUR WEB SITE
What
information do we collect?
When you visit our web site, our web server collects basic
user information about you that includes your ISP's domain,
the time you accessed our web site, and the pages from within
our web site that you visit.
We may at times also use cookies, which are small pieces of
information that a web site can store in a designated file on
your computer. Cookies allow a web application to respond to
you as an individual. By gathering and remembering information
about your preferences, the web application can tailor its
operation to your needs, likes, and dislikes.
Our web server does not collect your e-mail address or
aggregate information on what other pages on the Web you have
accessed or visited.
How
do we use this information?
The basic user information collected is used to help us
analyze web traffic and to improve the content of our web
site. Cookies may be used to facilitate your customer
interaction with us. For example, we may use a cookie on the
landing page of products sold online which record the customer
information that is required on the order form, and then
forward this information to our internal sales tracking
database.
We may from time to time disclose to third parties aggregate
information on our web site's traffic profile. For example,
Internet advertising companies may require this data to help
us better target our advertisements on our web site(s) and/or
other web sites.
Note that our site provides links to products and services
offered by other companies; the company's web site that you
link to will be able to determine that you linked from our web
site.
KHMERHOSTING CUSTOMERS
What
information do we collect?
When you sign up for KhmerHosting's services, you provide us
with both contact and payment information. Contact information
typically includes your name, address, and phone number.
Payment information typically includes your credit card
number.
While you are a KhmerHosting customer, we manage information
with regard to your account status, choice of services, and
customer logs. In addition, we may store customers' electronic
mail and other communications as a necessary incident to the
transmission and delivery of those communications.
How do we
use this information?
We use the contact information you provide us to establish our
service for you. We use payment information for payment
processing purposes only. We create and maintain other
information such as customer account status, choice of
services, and customer logs in the normal course of providing
service.
KhmerHosting may share customer information with selected
partners/third parties, for example, to provide you with
information about products which might be of interest to you
or to enable you to take advantage of special partner
programs. KhmerHosting may also use customer information to
provide customers with system information or information about
new or upgraded products.
We will not otherwise disclose customer personal and account
information unless we have reason to believe that disclosing
such information is necessary to identify, make contact with,
or bring legal action against someone who may be causing harm
or interfering with the rights or property of KhmerHosting,
our customers, or others, or where KhmerHosting has a good
faith belief that the law requires such disclosure.
KhmerHosting also will not, except for reasons stated below,
disclose to third parties the contents of any electronic mail
or other electronic communications that KhmerHosting stores or
transmits for its customers. The circumstances under which
KhmerHosting will disclose such electronic customer
communications are when:
-
It is
necessary in order to provide service to the customer;
-
It is
necessary to protect the legitimate interests of
KhmerHosting and its customers;
-
It is
required to cooperate with interception orders, warrants, or
other legal process that KhmerHosting determines in its sole
discretion to be valid and enforceable; and
-
It is
necessary to provide to a law enforcement agency when the
contents are inadvertently obtained by KhmerHosting and
appear to pertain to the commission of a crime.
KhmerHosting disclaims any intention to
censor, edit, or engage in ongoing review or surveillance of
communications stored on or transmitted through its facilities
by customers or others. KhmerHosting will, however, review,
delete, or block access to communications that may harm
KhmerHosting, its customers or third parties. The grounds on
which KhmerHosting may take such action include, but are not
limited to, actual or potential violations of KhmerHosting's
Terms of Use.
Customers may opt out of receiving newsletters and/or notices
of new or upgraded products from KhmerHosting by sending a
request to
privacy@KhmerHosting.com.
In this request, customers must identify their domain name and
contact information.
Please note, however, that KhmerHosting reserves the right to
send bulletins and other important information regarding our
services at our discretion. |